Coming Soon - Q1/Q2 2026

Deploy AI Bots on Genesys Digital Channels in Hours, Not Months

Pre-built connection layer for Genesys Digital Bot Connector v2—the API that enables LLM-powered AI bots on web chat, SMS, WhatsApp, and Messenger. Connect Dialogflow, ADK, Lex, or Watson without custom code.

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Launch pricing for early members
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Why This Matters Now

Genesys Digital Bot Connector v2 is the new API that enables LLM-powered AI bots on Genesys digital channels. It's how you deploy intelligent, conversational AI—powered by Gemini, GPT-4, Claude, or any LLM—to Genesys Cloud customers.

But Genesys provides the API, not the middleware. ContextQue bridges the gap so you can deploy AI bots in hours instead of months.

CONNECTS YOUR AI BOT PLATFORM TO GENESYS

Dialogflow
ADK
Amazon Lex
IBM Watson
REST API

Building Custom Middleware is Expensive and Slow

Genesys provides the Digital Bot Connector v2 API, but you're on your own for the integration. Every month you spend building middleware is a month your competitors spend winning deals with AI.

€16,000 - €48,000+

DIY integration typically requires 160-240 engineering hours at €100-200/hour. Plus ongoing maintenance can run €2,000-4,000/month.

3-6 Months

Building, testing, and stabilizing custom middleware typically delays bot deployment by months. Every month you spend building is a month competitors use to win deals.

Ongoing Burden

When Genesys updates their API, you update your code. When your bot platform changes, you adapt. It never ends.

ContextQue: Deploy AI Bots Without Building Middleware

Pre-built adapters for Genesys Digital Bot Connector v2. Connect your AI bot platform, configure credentials, and go live.

Deploy in Hours

Configure your bot credentials in our dashboard and go live. No development sprints, no DevOps headaches.

Multi-Platform Support

One subscription, multiple bot platforms. Dialogflow, ADK, Lex, Watson, or your custom REST API.

Privacy-First

Pass-through architecture—so you can tell customers their data never touches a third party. GDPR compliant by design.

Real-Time Monitoring

Track message throughput, latency, and error rates in real-time—so you can fix issues before customers notice.

Automatic Updates

When Genesys changes their API, we update our platform. Your integration stays current without lifting a finger.

LLM-Ready Timeouts

Configure extended timeouts (20-60+ seconds) so your AI bot has time to think. No more fighting the 11-second limit that cuts off LLM responses mid-sentence.

Save Thousands vs. Building It Yourself

Why spend months and tens of thousands on custom middleware?

DIY Integration

  • €16,000-48,000 upfront development
  • €2,000-4,000/month ongoing maintenance
  • 3-6 months to deploy
  • Manual updates when APIs change

ContextQue

  • €0 upfront cost
  • Predictable monthly subscription—a fraction of DIY cost
  • Deploy in hours not months
  • Automatic updates included

Waitlist members get early access + special launch pricing

Are you a Genesys ISV partner? Check out our Early Access Partner Program for exclusive benefits.

Frequently Asked Questions

What is ContextQue?
ContextQue is middleware that connects Genesys Digital Bot Connector v2 to AI bot platforms like Dialogflow, ADK, Amazon Lex, and IBM Watson. Digital Bot Connector v2 is Genesys's new API for deploying LLM-powered AI bots on digital channels (web chat, SMS, WhatsApp, Messenger). ContextQue eliminates custom integration development so you can deploy AI bots in hours, not months.
When will ContextQue launch?
We're planning to launch in Q1-Q2 2026, aligned with Genesys Digital Bot Connector v2 general availability. Join the waitlist to be notified when we go live and get early access.
Which bot platforms will be supported?
At launch, we'll support Google Dialogflow CX/ES, Google ADK (Agent Development Kit), Amazon Lex v2, and a Generic REST API for custom bots. IBM Watson and additional platforms will follow based on demand.
Will ContextQue support LLM-powered bots?
Yes! Unlike legacy connectors with 11-second timeouts, ContextQue will support configurable extended timeouts (20-60+ seconds) for LLM-powered bots using Gemini, GPT-4, Claude, or other models.
What does "join the waitlist" mean?
By joining the waitlist, you'll be first to know when ContextQue launches. You'll also get early access to the platform and special launch pricing not available to the general public. We may also reach out via LinkedIn to learn more about your Genesys bot integration needs.
Limited spots for early access

Be First to Know When We Launch

Join the waitlist for early access and special launch pricing. We'll reach out via LinkedIn to learn more about your needs.

No spam. We'll only contact you about ContextQue. Unsubscribe anytime.